Recent Posts

Is Your Dryer a Fire Hazard?

7/27/2021 (Permalink)

According to the National Fire Protection Association, nearly 17,000 clothes dryer fires are reported yearly.  These dryers, on average, cause about 51 deaths, 380 injuries, and $236 million in property loss.  The leading cause of these types of fires, 34%, is failure to clean the dryer vents.

Why are dryer vents the leading cause of clothes dryer-related fires? 

While cleaning the lint filter in your dryer does lower the risk of starting a fire, it doesn't abolish it completely.  Despite common belief, lint filters don't catch everything.  Lint tends to get trapped in the vent connected to your dryer.  This vent heats up every time your dryer is being used and with nowhere for the trapped lint to escape the heat, it becomes a fire hazard.  That is why professionals recommend getting your dryer vents cleaned at least once a year.

How do I know when my vents need to be cleaned?

There are a few obvious signs that appear when your vents need to be cleaned.  This includes: 

  • Clothes taking longer than normal to dry
  • Clothes are unusually hot to the touch when cycle is over
  • The laundry room heats up when the dryer is in use
  • Burning smells
  • Dryer stops working
  • Vent flap isn't opening

If any of these signs occur when partaking in your normal laundry routine, it may be time to call in a professional to make sure everything is clean and clear.  Fortunately, our team at SERVPRO of Parker and Northeast Hood Counties is trained and experienced in this field.  If you notice any of these things happening or if it has been over a year since your last vent cleaning, give us a call! 817-596-8714

Categories and Classes of Water Loss

7/20/2021 (Permalink)

Upon arriving at a water mitigation job, one of the first things that we do is assess the category of the water and the class of the water damage.  Water category refers to the range of contamination of the water.  There are 3 basic categories:

  • Category 1: Clean Water- This is water that does not pose a threat to humans. This water can come from the kitchen tap or broken appliances. 
  • Category 2: Grey Water- This water contains harmful microorganisms or nutrients for microorganisms that can turn grey water into black water.  Grey water can come from broken toilets or sump pumps.
  • CAtegory 3: Black Water- This water is unsanitary and contains microorganisms or bacteria that can be harmful to human health.  This water is commonly sewage.

When determining the water category, our technicians take into account a number of factors.  These factors include: origin of water, current location of water, time since the loss  occurred, temperature of water and surrounding areas, and noticeable smells.  Once these factors have been considered and the water category has been determined, we then assess the class of the damage. 

Determining the class is important when assessing water damage repair options. While it is true, all water loss requires some amount of repairs, some repairs aren't as extensive as others.  There are four classes of water damage:

  • Class 1: This is the least severe class where minimal damage was caused.  Materials generally absorb very little water and only a small portion of the room may be affected.
  • Class 2: This class wreaks a little more havoc than the previous one.  The entire room has been affected, usually involving wet carpet and/or cushioning and water has reached around twelve inches up the wall.
  • Class 3: Materials such as walls, furniture, carpet, and insulation have been affected by the water loss.
  • Class 4: Water has damaged materials with low permeability rates, such as hardwood and concrete.  These materials are difficult and time consuming to dry out and restore.

Once the category of water and class of damage have been determined, our technicians can then accumulate a game plan to begin the restoration process.  If you or someone you know experiences a water loss, you can call SERVPRO of Parker and Northeast Hood Counties at any time, 24/7.  Our biggest goal is to make the restoration process as simple and stress free and possible, in order to make it "Like it never even happened."  We can be contacted at 817-596-8714.

Reviews Help Us, Help You

7/13/2021 (Permalink)

Customer Reviews We love hearing back from our customers!

Here at SERVPRO of Parker and Northeast Hood Counties, when it comes to our customers, we want to make sure we are providing the best service possible. We understand that any disaster in your home is frustrating and can become very stressful. Whether it's fire, water, mold, stained carpet, or damaged belongings, we can handle it for you. We want to leave you, knowing that we have given you back power and control over your home. 

Our goal is to make YOU happy and ease your stress through the process. We would love to hear your thoughts and opinions on our review page on our website. These comments leave only room for us to grow and improve us for the future. Call SERVPRO of Parker and Northeast Hood Counties today at (817) 596-8714

SERVPRO is Ranked Top Ten in Entrepreneur Magazine's Franchise 500

7/6/2021 (Permalink)

For the last seven consecutive years, SERVPRO has been ranked #10 franchise in their franchise 500 as well as being ranked #1 in the cleanup and restoration category.  SERVPRO of Parker and Northeast Hood Counties is more than proud to be a contributing member to the success and prestige of this thriving company.  With over 1,700 franchises nationwide and offering multiple branches of service such as water mitigation, fire mitigation, mold remediation, and general cleaning for homes and commercial businesses, SERVPRO is hard to beat.

Choosing SERVPRO of Parker and Northeast Hood Counties means we'll arrive on site, ready to protect your home from further damage, within 4 hours of receiving a call.  Our team of IICRC certified technicians will use our state of the art equipment to remove debris and affected materials, salvage as many items as we can, and sanitize all affected areas of your home or business.  No matter what, we are always sure to do the job right, the first time.

A full list of our services include:

  • Water damage restoration
  • Fire damage restoration
  • Storm damage restoration
  • Mold remediation
  • Cleaning services
    • Carpet
    • Drapes
    • Air ducts
    • Vents
    • Biohazard
    • Upholstery
    • Sewage
    • Trauma and crime scene
    • Vandalism and graffiti
    • Odor removal

We are available 24 hours a day, 365 days a year (yes, that includes holidays) to assist you with whatever cleaning or restoration needs you may have.  Disaster doesn't run on a schedule, which is why we are ready to help at any hour of the day or night.  As always, if you are in need of a cleaning and restoration team in your home or business, SERVPRO of Parker and Northeast Hood Counties is ready and willing to help!  Give us a call 817-596-8714!

Mitigation VS Restoration

6/29/2021 (Permalink)

Before I got involved in this industry I had absolutely no idea what mitigation was.  Over time, I've found that many people are in the same position.  For most people, mitigation isn't in their mental dictionary.  Either that, or that mental dictionary is telling their reader that mitigation and restoration mean the same thing.  Although both are used to recover and restore buildings after fires, water losses, and mold damage, they both have their individual purposes.


In Parker County, TX, a homeowner has come home to a toilet that won't stop running.  With water drowning the floors and baseboards, immediate action must be taken.  In this situation the homeowner is in need of a professional that can remove the water, damaged flooring, and  other materials that might be damaged such as drywall and baseboards; once the damaged materials are removed that professional then needs to dry out any remaining moisture to prevent mold and decay as well as disinfect all affected areas.  This professional needs to perform the mitigation process.  

Mitigation is a process utilized for preventative measures.  The goal is to salvage what can be salvaged, and prevent any further, or secondary, damages from occurring.  That is what SERVPRO of Parker and Northeast Hood Counties specializes in; saving your home while also saving your wallet from having to start from scratch.


Once SERVPRO has completed the mitigation process and successfully salvaged the home, it is then time for a restoration company to sweep in and make the house feel like home again.  Restoration is repairing, replacing, and salvaging  whatever is left.  This generally includes replacing flooring, baseboards, and lower portions of walls.  Restorers may also try to salvage and restore certain pieces in the home rather than completely replace them. A lot of homeowners even take the mitigation and restoration process as an opportunity to remodel their home, especially when the water loss was a big one and a significant amount of material had to be removed.

Restoration is the act of bringing the space, at minimum, back to normal.  While SERVPRO of Parker and Northeast Hood Counties may not specialize in this process, we often work with a local company that does.

To conclude, mitigation prevents while restoration repairs.  As always, if you have experienced water loss, fire damage, smoke damage, mold damage, or you're just in need of a deep cleaning, SERVPRO of Parker and Northeast Counties is here to help!  We are available 24/7 because after all, disasters don't wait for it to be 9-5, so neither do we.  You can reach us at 817-596-8714.

The Do's and Don'ts of a Water Loss

6/22/2021 (Permalink)

A water loss can be a scary and dramatic experience for all parties involved. Of course, in the midst of the panic and stress that one may endure, the main priority is to ensure the safety of whoever is present. Once everybody is safe, here are a few things to continue to ensure the safety of not just yourself and your family, but also the state of your home.

What to do After Flooding:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.

What not to do:

  • Do not leave fabrics and rugs in their place. Hang them and let them dry. 
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are low

As always, if you have experienced a water loss in your home, SERVPRO of Parker and Northeast Hood Counties is here to help!  We are available 24/7 to help you with your water mitigation needs.  Give us a call at 817-596-8714.

FEMA's Checklist for Saving Water Damaged Contents

6/15/2021 (Permalink)

Water loss can disrupt your life in ways that aren't often thought about.  Obviously it may require you to hire a professional mitigation or restoration company in order to save the building, but what about all of the contents inside of the building?  Do you need to hire a professional to salvage those too?  Well, in a lot of cases, water damaged contents do require restoration from a trained professional, but there are things that you can do as well to save a lot of the valuables in your home.

Saving these valuables can be a race against the clock as mold can begin forming as soon as 48 hours after contact with moisture FEMA has created a checklist to follow when you are trying to clean water damaged contents but the very first thing that you must do is determine what kind of water you're working with.  Contaminated water may require help from a professional as the item that came in contact with the contaminants will need to be thoroughly sanitized.  If the water was untainted, however, follow these steps to help restore your waterlogged valuables.

  1. Prioritize.  Not everything may be salvageable which means you need to choose the items that are most important to you and go from there.
  2. Air Dry.  Gentle air drying could work wonders.  Use fans, air conditioners, or dehumidifiers to control the moisture.  Avoid using hair dryers, ovens, irons, or setting items in direct sunlight as this could do irreversible damage.
  3. Handle With Care. As I'm sure you already know, wet objects are fragile.  That means that you have to be extra careful with them.  Remove sodden items from the surface of photos, artwork, and any paper materials.  You may also place paper towels in between every few pages of books or magazines to absorb some of the moisture.
  4. Clean Gently.  Gently loosen dirt and debris on fragile objects using a soft rag or brush.
  5. Salvage Photos. Carefully rinse photos under cool, clean water to remove remaining debris.  You can then dry them by placing them flat on a screen or drying rack, or hanging them up by one of their corners with a plastic clothespin.
  6. Freese items that cannot be restored immediately.  Placing items like books, photos, and textiles in a freezer until you're able to clean them will prevent bacteria and mold from growing.  It only takes 48 hours for mold to start growing but it wont grow at all if the moisture is kept frozen before cleaning.

Try out these methods of cleaning if any valuable items come in contact with moisture.  As always, if you have experienced a water loss in your home or business, SERVPRO of Parker and Northeast Hood Counties is here to help!  We have the equipment and manpower necessary to mitigate a water loss of any size.  We can be contacted 24/7/365 at 817-596-8714

Preparing For a Storm as a Business Owner

6/8/2021 (Permalink)

When the forecast is showing high winds, heavy rain, or another kind of potential disaster, there are a few things that business owners can do to protect their assets.  While there may not be a sure way to prevent your business from losing power or getting a leak, there is potential for softening the blow.  

Here's a few things that business owners should consider doing when preparing for a storm.

Have a plan B: Unfortunately, we as humans cannot predict the future.  Although that would be cool.  You never know what is going to happen and when it is going to happen which is why you should always have an emergency plan.  Take note of all important equipment such as the water shut off and the breaker box.  Also locate all emergency exits and a safe room in case things take a turn for the worse.  

Communicate with your employees and customers: Discuss your emergency plan with your employees to make sure they feel safe coming to work.  Try to be understanding if someone, for some reason, is not able to make it to work due to weather conditions.  Also notify your customers of what the procedure will be in case your business does experience damage of any kind.  

Protect your documents, computer files, and backup your data: If the weather were to cause a power outage, are there any important computer files or data that may be lost?  If your business does experience a water loss are all paper documents placed in a safe place?  If not, you may want to add that to your storm preparation routine.  The last thing that we want is to lose any files or data that is necessary to keep your business running smoothly.

Pack a supply kit: Pack a bag with emergency equipment such as flashlights, walkie talkies, a first aid kit, water, and even some snacks.  These things may come in handy if the storm is more catastrophic than predicted.

Schedule an inspection: Having your building, systems, and equipment inspected is most definitely necessary depending on the severity of the storm.  Have a roofer come out and make sure there are no loose shingles and also recruit a maintenance worker to ensure that your systems are up to date.

Secure and protect outdoor objects:  This may be outdoor furniture, vehicles, or building equipment.  Anything that is able to be moved should either be brought indoors or secured to something sturdy such as a wall or a post.  Things that are at risk for getting moldy or rotten due to moisture damage should be covered with a tarp or another device that will limit the amount of contact with moisture.

These few steps should help you, as a business owner, recognize how to prepare for less than ideal weather conditions.  If your business does happen to experience water damage, you can rely on SERVPRO of Parker and Northeast Hood Counties to help get you back up and running in no time.  You can call us at 817-596-8714.

When Do We Board-Up?

6/1/2021 (Permalink)

When owning a business, there are a few events that might occur unexpectedly, but not uncommonly.  One of these occurrences is vandalism, specifically graffiti.  Graffiti is one of those things that starts out as a joke performed by a few rebellious kids, to a malicious act that the whole town seems to be participating in.  Once the first spray of spray paint has been applied, it's almost like a big target on the wall of your business.  Because of this, when SERVPRO is called in for a vandalism job, we tend to proceed with a board up.  This means boarding up as many doors and windows as possible to prevent further damage from happening.  This will protect the glass entrances as well as products inside of your store.  

We will also proceed with a board-up when a storm or fire has occurred and leaves parts of your building exposed to the outside.  It minimized property loss by securing the facility and protecting restorable or reusable materials.  A disaster can leave your business vulnerable to things such as unwanted entry, animal invasion, and further vandalism.

As always, if your business is in need of vandalism, fire, water, or storm cleaning, give us a call!  You can contact us at 817-596-8714

Keeping Your Pets Comfortable During a Storm

5/25/2021 (Permalink)

Dog staring at lightning through a window. Keeping your dog relaxed will make them appreciate you that much more.

Pets don't understand storms like we do.  While we understand that it will pass, pets only hear the loud noises and instantly become anxious.  There are a few things that you, as an owner, can do to make your pet more comfortable.

How To Keep Your Pets Comfortable During a Storm

  • Provide them with a safe space.  Dogs especially, tend to feel more comfortable when in a small, interior room with few windows.  This may be a bathroom, laundry room, or closet.  Try throwing a familiar blanket, pillow, or toy in there with them as a source of comfort.
  • Minimize the storm.  Closing your windows and blinds will muffle noise and reduce the appearance of lightning strikes.  Turning on the TV or a radio will also limit the noise from the storm, potentially making your pet more comfortable.
  • Distractions, distractions, distractions.  Did your sibling ever hit you and then immediately start trying to make you smile to distract you from the pain before your parents get involved?  Well this approach is a little different, but has a similar solution.  Distracting your pet by playing a game, working on training, or grooming has been shown to ease their nerves by occupying their mind with more exciting events.
  • Keep your pet company.  Sit with your pet and offer them company, but not if you're anxious too.  If the storm is bad enough to cause yourself anxiety as well, do your best to keep yourself calm before approaching your pet.  Animals are great at reading body language which means that if they sense the slightest amount of nerves from you, it will only make theirs worse.
  • Never leave them outside.  Desensitizing your pet by leaving them outside during a storm may sometimes seem like a good plan, however, a nervous animal may do everything in its power to escape to find shelter.  This could include jumping the fence, digging a hole, opening the gate, or if the storm knocks down the fence, your pet might just walk right out.  Being loose in a storm is the last thing that you want for your pets safety.  Make sure dogs and cats are in a safe shelter, horses and other large animals are stalled, and rabbits, birds, or other animals that are generally in a cage have been placed in an enclosed area in case the cage gets damaged.
  • Try different products.  There are things such as calming supplements that can help ease your pets nerves but there are also some other things that are made specifically for certain animals in certain situations.  For example, there is a coat that can be wrapped around your dog that almost acts as a swaddle to encourage relaxation.



As you can see, there are multiple ways to keep your pet relaxed during a storm.  Next time you experience heavy rain, hail, or thunderstorms, test out a few of these methods.  You might be surprised.